Intamin Ltd., located in Glen Burnie, Maryland, serves as Intamin Amusement Rides’ local partner in the U.S., providing sales support, project management, spare parts and service for the North American clients. With a team operating in the same time zone, customers benefit from fast, responsive, local support.
Expanded Facility for Growing Needs
First, Intamin Ltd. recently completed a major facility expansion, at its Glen Burnie, Maryland location, to better support their expanding operations and meet the growing demands of the U.S. market. Office space has nearly doubled, and the warehouse space has grown from 1,400 sq-ft (130m²) to 3,600 sq-ft (334m²), a 2.5-fold increase.
Alongside these physical upgrades, the team has also expanded. 7 full-time professionals are now based at the facility, providing responsive sales support, expert project management, and dependable parts and service technical support.
With this experienced and dedicated team in place, Intamin Ltd. is well positioned to deliver timely and tailored support to its customers.
This investment in infrastructure and people reflects an ongoing commitment to delivering comprehensive, local, and dependable support to the parks and partners served by Intamin Ltd.
Early Rehab Program
Intamin Ltd. is excited to introduce the Early Rehab Program, specially designed for seasonal park partners in the U.S. This initiative offers advantages on early annual rehab spare parts orders, along with the convenience of short-term storage. Once an order is placed, parts are consolidated from various Intamin facilities in Europe and stored locally in Glen Burnie, Maryland.
They are then shipped to the park in January, providing ample time for annual maintenance, ensuring attractions are ready for a successful spring opening.
This streamlined process allows for efficient production, storage, and delivery—helping parks stay ahead of schedule and open on time.
Year-Round Spare Parts Support
For parks that operate year-round, Intamin Ltd. offers a quarterly spare parts program to ensure uninterrupted attraction performance. Orders are placed in advance, consolidated and stored in the newly expanded warehouse space, and shipped to each park at agreed-upon intervals. If needed, shipments can be expedited to accommodate operational needs.
This system ensures consistent availability of spare parts, helping year-round park partners maintain peak performance throughout the year.
Emergency spare parts
To further enhance its responsiveness, Intamin Ltd. is building a strategic inventory of key spare parts, including components commonly used across multiple ride systems. By maintaining a core stock of these critical items, the company aims to minimize downtime and provide fast, effective support when it matters most.
Intamin Ltd. takes pride in offering world-class service that is local, responsive, and aligned with the evolving needs of its customers. The company looks forward to continued growth in partnership with its clients, supporting their success season after season.
